Shipping & Delivery
Shipping rates are calculated during check-out. The method of shipment is FedEx Home Delivery Ground. Delivery times are not guaranteed and may be impacted by weather, holidays, and other factors.
Returns & Replacements
Items must be returned within 30 days of purchase. Please enclose a note stating reason for return along with original receipt. All shipping charges on returned items are non-refundable. If an item is damaged during shipment please save all packing materials and contact us immediately at 406 646-7001. Please send returned merchandise and receipt to: 201 S. Canyon St. P.O. Box 996 West Yellowstone, MT 59758
We value our customers and respect your privacy. We collect information about you in our stores and on websites to improve your shopping experience and to provide communications about our products, services, promotions, and partners. As outlined in this policy, we may share your information with our partners, and under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered for specific services.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. What do we use your information for?
We may use your information in the following ways:
- To process and fulfill your order, including email confirmation for order status and shipment
- To communicate with you and send you information by email, postal mail, or other means about our products, services, and promotions
- To help us address problems and improve our website, products, and customer service
- To personalize your shopping experience
- To protect the security and integrity of our website and business
- To contact you if necessary
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect information from anyone under 13 years of age. Our website, products and services are all directed to individuals who are at least 13 years old or older.
Our website uses “cookies”, which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.
We use “pixel tags” (also called “web beacons” or “clear gifs”), which are tiny graphic images, on our website and in our emails. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.
Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
How do I know my information is secure?
When you enter your personal information on our website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https”.
If for any reason you cannot access the secure server, or if you’re not quite comfortable shopping online at our website, please feel free to place your order with us by telephone at the number listed.